Compliance

Compliance

Compliance

Understanding Defect Notices in NSW: What They Mean and How to Clear Them

Received a defect notice from Ausgrid or Endeavour? Learn what it means, why it happens, and how to fix it with help from a Level 2 electrician.

Published :

Jan 21, 2024

Electrical Defect Notices in NSW — What You Need to Know

What Is an Electrical Defect Notice?

A defect notice is a formal warning issued by your electricity network provider (like Ausgrid or Endeavour Energy) when your electrical setup poses a risk to safety or doesn’t meet required standards.

These notices are legally binding and must be resolved by a certified Level 2 ASP before the electricity provider can reconnect or continue service.

Common Reasons for Receiving a Defect Notice

  • Unsafe or outdated switchboards

  • Faulty or frayed overhead service lines

  • Exposed or damaged wiring

  • Poor-quality workmanship from unlicensed tradespeople

  • Illegal connections or unauthorised work

  • Trees interfering with service lines

Delta Max Electrical is experienced in identifying and resolving all of these issues.

What to Do If You Receive One

  1. Don’t Panic: Most defects can be resolved quickly by a licensed Level 2 electrician.

  2. Read the Notice Carefully: It will outline the exact issue and the deadline to fix it.

  3. Contact Delta Max: We offer fast response and free inspections to assess the defect.

Our team will provide a fixed quote, carry out the work, and submit the official paperwork to clear your defect with the network provider.

How Long Do You Have to Fix It?

Most notices provide 21 days to resolve the issue. In urgent cases, the timeframe may be shorter.

Failing to act by the deadline can result in power disconnection, fines, or escalated penalties from the provider.

How We Clear Defect Notices

Delta Max Electrical provides a complete solution:

  • Site inspection within 24–48 hours

  • Repairs or replacements using network-approved parts

  • Safety testing and documentation

  • Submission of a Certificate of Compliance Electrical Work (CCEW)

We also liaise directly with Ausgrid or Endeavour to close out the defect and reinstate your service.

Why Choose Delta Max for Defect Rectification

  • Certified ASP Level 2 electricians

  • Fully insured and network-authorised

  • Over 30 years' experience in NSW

  • Emergency availability for urgent cases

We’ve cleared hundreds of defects across Sydney, Newcastle, Wollongong, and rural NSW.

Final Thoughts

A defect notice may seem daunting, but with the right team it’s just a small bump in the road. Delta Max Electrical ensures fast, safe, and fully compliant resolutions for any electrical defect you encounter.

CTA: Got a defect notice? Contact Delta Max Electrical today — we’ll clear it quickly and keep your power connected.

Upfront Pricing. No Surprises.

Simple, transparent quotes from certified Level 2 electricians.

Upfront Pricing. No Surprises.

Simple, transparent quotes from certified Level 2 electricians.

Upfront Pricing. No Surprises.

Simple, transparent quotes from certified Level 2 electricians.